icebreaker Wholesale Warranty Request

We stand behind the garments we make with a guarantee against defects in workmanship and materials. Like many good things in life, icebreaker garments do not last forever. Our warranty does not cover wear and tear of garments or failure to follow care instructions.

Please complete all details below, as this will help us to process your return as promptly as possible.

Please note that we do not supply goods on a sale or return basis. If there are exceptional circumstances which require you to return non-faulty garments to us, please call to advise of these before returning items. If you are returning items due to a delivery discrepancy, please complete our Delivery Discrepancy Form.

1. If you purchased your icebreaker from icebreaker.com, please contact us at 0800 000 065 or ecom.nz@icebreaker.com for return instructions & mailing address.

2. If you purchased your icebreaker from a local retailer or one of our icebreaker Touch Labs, please return your product directly to them. Contact us with any questions or issues.